Commonly Asked Questions

What is your return policy?

Custom Orders Are Non Refundable & Non Returnable. If you have an issue with your order please don't hesitate to contact us by email JadePalace2021@gmail.com or alternatively contact us though our contact page

Do you offer gift cards?

Virtual Gift Cards Are Available to purchase through our site. Physical Gift Cards are currently not available

What are the payment options?

We Accept all major debit & credit cards. payment plans available through Clearpay